Skype for Business 2016 really has me pulling my hair out.I have finally got both the web app and the desktop app working from the internet, but I cannot use it because the call is continually dropped every few seconds and I get an error: call ended because of network connectivity issues Rejoin?I have tried from several different internet connections. What is the upload bandwidth requirements for hosting a meeting?If not bandwidth what else could cause my meeting to keep dropping the call.Additional information:I am always hosting the meeting from the office connection and it never gets disconnectedJeremy Robertson Network Admin. Hello Jeremy, Does that mean you are not able to join or create a conference when you are connected outside the Network? Did you try creating an IM Voice conference and see how the behavior is?
We can check few things, you can verify the configurationwith Edge is correct, recommended ports are opened on them,You can try making a peer to peer call between the internal and external user and see if that is working. Reference Please mark posts as answers/helpful if it answers your question.
Hi hotrodjeremy,Thanks for your response.Based on my understanding, the port redirection is correctly.In order to do further troubleshooting, you could try to use Microsoft remote connectivity analyzer to test if there is any connectivity issue.If there is any error message, could you please provide the message for us?Alice WangTechNet Community SupportPlease remember to mark the replies as answers if they help and unmark them if they provide no help.If you have feedback for TechNet Subscriber Support, contact. Hi,Thanks for your response.Regarding the result of remote connectivity analyzer, it seems something wrong with the certificate.Here is a similar case which has the same error message as yours, please refer toThere is also a blog for your referenceNote: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please makesure that you completely understand the risk before retrieving any suggestions from the above link.Alice WangTechNet Community SupportPlease remember to mark the replies as answers if they help andunmark them if they provide no help.If you have feedback for TechNet Subscriber Support, contact. I have checked SSL certificate and it seems to be installed and working fine.
I don't get any security errors when connecting to the web pages or the app. I am able to access the app, see the presence, enter the meeting and even chat back and forth inthe meeting but I am not able to make or contribute to any audio/video calls or share any content. This problem is strictly external to internal, as everything work internally.
How to fix call ended problem on samsung galaxy android mobile phone. Unable to make a call to any number. To solve this problem user need to check whether their number is hidden or shown under. Call failed to establish due to a media connectivity failure when both endpoints are internal Description: The call failed to connect because a media path could not be established between the two internal endpoints. This can be caused by network performance issues affecting the endpoints.